Four things to remember to ensure a successful hotel project

2 minute reading

Working at Forenom you meet and get to know a lot of inspiring and experienced people. We would like to share some of the stories and knowledge from these successful people.

This week we are going to learn about “Four things to remember to ensure a successful hotel project” from Annika Öman, Project Director at Forenom Sweden. She has extensive experience in the hotel industry that stretch over a period of almost 30 years. Annika has previously worked as General Manager for hotel facilities such as Apartments By Ligula and Motel L Hammarby Sjöstad.

Tip 1 – Make sure to own the Project timeline
The person in a cluster project whom own the most detailed and updated timeline/project tool will always be ahead. If possible make sure that any contractor that delays your timeline have a penalty clause, this will keep your group in line, and you do not have to check the installation team on daily basis. Down the line you will from your project tool also learn from your mistakes, see what a way to optimistic timeline can cause, and find solutions to make future project run smoother.

Tip 2 – Pay attention to details
It’s not the price of the TV that will be costly investment in the long run. It’s the logistics. How we transport and store the linen, how the rooms are cleaned, how the changing rooms look. How the boundary list is made between you and the property owner. It’s also the way we understand how the customer behaves in an apartment compared to their home. That the plastic wheel that controls the temperature on your air conditioner will not be moved 4 times a year like in your home, but basically every day. So, it is not supposed to be in plastic. The gear is worn down in 2 instead of 25 years. Still the market has not created this little wheel in metal. Can this make me rich?

Tip 3 – Work with the good guys
You will along the line get to know people that walk an extra mile for you. Perhaps you recommended them to other project managers in the past and created job opportunity’s, or you just were the good guy to them. They might not have the cheapest offer, but are still the best value for money. Keep them close. They will keep an ear to the ground for you, check the bolts a second time and fill in the gaps in your knowledge about construction issues. Or just buy them doughnuts!

Tip 4 – Focus on the weak links
In the middle of a project it might be that I develop a bit of a negative air, but as you push all these obstacles out of pipeline on daily basis there is no time to stop and path yourself on the head. Focus on what not runs smoothly, ask for help with that. Let out steam. Breath.

Did you like what you read? Do you have any questions? Feel free to comment or share the article. Annika welcomes your questions and will be answering them.


Annika Öman
Project Director at Forenom Sweden

annika.oman@forenom.se
+46 73 966 96 38

 

Last week’s topic was: Why travelers should book directly with a hotel rather than through an OTA (such as Expedia, Hotels.com and Booking.com)