Forenom Additional Services

Make your stay easy!

Select the Forenom additional services of your liking

With us, there are no hidden costs and you only pay for what you need. Check out our list of services and personalize your stay! 

We offer services for every need. Whether you'd like us to take care of the weekly cleaning for you or you need an extra bed for when the family comes to visit, we've got your back. Most of the services are available in our web shop, depending on the type of accommodation you have selected: Serviced Apartment, Aparthotel or Hostel. So book your accommodation online and choose the additional services you need.

We have divided our selection of services into four categories. Use the shortcuts below to move directly to the category you're looking for. Or simply browse through the complete list of services below. You can also jump straight to Terms & Conditions.

→ Reservation management

Arrival & Departure

Cleaning Services

Other Services

Reservation Management

Flexible reservation

With the Flexible reservation option, you're entitled to a refund when cancelling or adjusting the dates of your reservation before arrival. Please note that this service is only available upon reservation. Terms & Conditions apply.

Flexible reservation PLUS

With Flexible reservation PLUS you’re entitled to a refund when cancelling or adjusting the dates of your stay before arrival as well as having the possibility to shorten your stay once you have checked in. Please note that this service is only available upon reservation. Terms & Conditions apply.

Damage protection

In case of unforeseen accidents to the apartment/room or its interiors your fee will be limited to 1000 €. Terms & Conditions apply.

Damage protection PLUS

In case of unforeseen accidents to the apartment/room or its interiors your fee will be limited to 300 €. Terms & Conditions apply.

Reservation fee

You can book accommodation directly through our webshop on forenom.com without any extra charge. For more complex and longer-term accommodation needs, you can choose to speak with a Forenom representative. In that case, a small reservation fee will be added to your booking.

 

Arrival & Departure

Key delivery

Instead of picking up the keys from us: agree with a Forenom representative on where and when to deliver the keys to you.

Early check-in

Select early check-in and you're welcome to arrive already at 14:00!

Late check-out

Take it easy in the morning – give yourself an additional two hours and check out late at 13:00!

Personal introduction to the apartment & area

A Forenom Guide will show you how everything in the apartment works as well as introduce you to local services and how to commute.

 

Cleaning services

Select your preferred cleaning frequency.

Daily

For the easiest, most comfortable stay, select our daily cleaning service! We'll vacuum and mop the floors, wipe down all surfaces and scrub the bathroom every day for you, and change the bedlinen and towels every 3rd day. We will also restock the basic toiletries in the apartment.

Every 3rd day

Keep your apartment nice and tidy by allowing us to clean it every 3 days. We'll change the bedlinen and towels, vacuum and mop the floors, wipe down all surfaces and scrub the bathroom every 3rd day. We will also restock the basic toiletries in the apartment.

Weekly

Just like at home but without having to do the weekly cleaning yourself. Allow us to come in once a week to change the bedlinen and towels, vacuum and mop the floors, wipe down all surfaces and scrub the bathroom. We will also restock the apartment’s cleaning and maintenance supplies.

Every two weeks

Make your stay a little easier and have our cleaner come in every other week. We'll change the bedlinen and towels, vacuum and mop the floors, wipe down all surfaces and scrub the bathroom. We will also restock the apartment’s cleaning and maintenance supplies.

Monthly

If you only need a little help with keeping your apartment nice and tidy, have our professional cleaner clean it once a month. We recommend combining this service with the Extra set of bedlinen & towels package, so you can change them yourself in between the monthly cleanings. We will also restock the apartment’s cleaning and maintenance supplies.

 

Select one-time cleaning any time you like. Or let us do the final cleaning for you!

One-time cleaning

We’ll change the bedlinen and towels, vacuum and mop the floors, wipe down all surfaces and scrub the bathroom. We will also restock the apartment’s cleaning and maintenance supplies. Just choose your preferred date and we’ll be there!

 

Final cleaning at the end of your stay - Medium

We will do the final cleaning for you after you've checked out - just make sure to take out the trash and do the dishes before you go!

Final cleaning at the end of your stay - Full

Have a care-free departure! We will do the final cleaning for you after you've checked out.

 

Stay fresh and change into a new set. 

Extra set of bedlinen and towels

Have an extra set of linen and towels delivered to your apartment.

Extra set of towels

Have an extra set of towels delivered to your apartment.

 

Other services

Baby Crib

A baby cot will be made up for your arrival to keep your child comfortable and safe at night.

Extra bed

We will deliver an extra bed to the apartment including duvet, pillow, linen and towels.

Extra mattress

We will deliver an extra mattress to the apartment including duvet, pillow, linen and towels.

Parking

We will offer the best parking option for you!

Breakfast

Many of our locations offer breakfast on site or elsewhere.

Pets

Bring your best friend to stay with you! We welcome pets in most locations for a small daily fee. Read more here! Terms & Conditions apply.

 

Any Other Service

We do our very best to accommodate for your every need. Please contact our Customer Service if you have any requests and we’ll try to make it happen!

 

Terms & Conditions

Click the link below to view detailed Terms & Conditions for the following services:

  1. Flexible reservation
  2. Flexible reservation PLUS
  3. Damage protection
  4. Damage protection PLUS
  5. Pets
Terms & Conditions