Additional Services

Check out our list of additional services and personalize your stay!

 

Don’t forget that you can make your stay even more convenient by ordering additional services!

Whether you'd like us to take care of the weekly cleaning for you or you need an extra bed for when the family comes to visit, we've got your back. Most of the services are available in our online store. Please note, that the services order needs to be placed at least three days in advance. Book additional services through our 24h Online Store when making the booking, at the MyForenom after purchasing and during the stay or via our Customer Service Team.

Use the shortcuts below to move directly to the category you're looking for. Or simply browse through the complete list of services below.

→ Reservation management

→ Arrival and departure

→ Effortless stay

→ Stress free departure

→ One-time services

→ Damage protection

→ Other services

You can also jump straight to Terms & Conditions.

Choose your reservation type

WHAT IF? The reservation can be changed or cancelled before arrival.

Change or cancel your reservation before arrival. Notify of changes or cancellation within the notice period (1-30 nights) before arrival. Fee of flexibility service will not be refunded.

Change & Cancellation policy

I SET THE RULES. The reservation can be changed or cancelled!

Change or cancel your reservation before arrival or during your stay. Notify of changes or cancellation within the notice period (1-30 nights) before arrival or during your stay. Fee of flexibility service will not be refunded.

Change & Cancellation policy

Arrival & departure

Early check-in

Select early check-in and you're welcome to arrive at 14:00!

Late check-out

Take it easy in the morning – give yourself an additional two hours and check out late at 13:00!

Key delivery

Instead of picking up the keys from us: agree with us on where and when to deliver the keys to you. The delivery can be arranged within 30 km distance from the accommodation location.

Effortless stay

Cleaning every 3rd day

Keep your room nice and tidy by allowing us to clean it. We'll change the bedlinen and towels, vacuum and mop the floors, wipe down all surfaces and scrub the bathroom every 3rd day. The service does not include taking out the garbage or doing the dishes.

Weekly cleaning

Just like at home but without having to do the weekly cleaning yourself. Allow us to come in once a week to change the bedlinen and towels, vacuum and mop the floors, wipe down all surfaces and scrub the bathroom. We will also restock the room’s cleaning and maintenance supplies. The service does not include taking out the garbage or doing the dishes.

Cleaning every two weeks

Make your stay a little easier and have our cleaner come in every other week. We'll change the bedlinen and towels, vacuum and mop the floors, wipe down all surfaces and scrub the bathroom. We will also restock the apartment’s cleaning and maintenance supplies. The service does not include taking out the garbage or doing the dishes.

Monthly cleaning

If you only need a little help with keeping your apartment nice and tidy, have our professional cleaner clean it once a month. We recommend combining this service with the Extra set of bedlinen & towels package, so you can change them yourself in between the monthly cleanings. We will also restock the apartment’s cleaning and maintenance supplies. The service does not include taking out the garbage or doing the dishes.

One-time cleaning

We’ll change the bedlinen and towels, vacuum and mop the floors, wipe down all surfaces and scrub the bathroom. We will also restock the apartment’s cleaning and maintenance supplies. Just choose your preferred date and we’ll be there! The services order needs to be placed at least three days in advance. The service does not include taking out the garbage or doing the dishes. Stay fresh and change into a new set. Find extra set of towels from the one-time services!

Stress free departure

Final cleaning at the end of your stay

Have a care-free departure! We will do the final cleaning for you after you've checked out - just make sure to take out the trash and do the dishes before you go.

One-time services

Extra set of towels

Have an extra set of towels delivered to your room. Please order the delivery at least three days before your preferred delivery date.

Extra set of bedlinen and towels

Have an extra set of linen and towels delivered to your room. Please order the delivery at least three days before your preferred delivery date.

Breakfast

Many of our locations offer breakfast on site or elsewhere.

Pets

Bring your best friend to stay with you! We welcome pets in most locations for a small daily fee.

Unlimited parking.

Enjoy unlimited parking near your apartment or room. This offer is available in selected accommodations with indoor and outdoor car parks and carports.

Damage protection and insurance

Damage protection

Your liability is limited to 1000 € in case of any accidental damage caused to the apartment or the room or the furniture. When choosing this service you approve the terms and conditions of the service.

Other services

Delayed invoicing

Pay conveniently! Would you like to check in first and pay afterwards? This service is available only to corporate customers.

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Any Other Service

We do our best to accommodate for your every need! Please contact our Customer Service if you have any requests and we’ll try to make it happen!

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Terms & Conditions

Click the link below to view detailed Terms & Conditions for the additional services.