As we move towards colder and more energy-intensive period in the Nordic countries, we want to draw your attention to how you can contribute by reducing the use of energy. Reducing the use of energy will not only help avoiding potential power outages, but also save environment and help Forenom to keep price levels as low as possible for our guests. We thank you for your cooperation and wish you to feel at home when staying with us.
Easy tips to reduce electricity consumption when staying with Forenom:
- Please turn off the lights when not in use
- Consider lowering or turning off the floor heating and heated towel rail in the bathroom
- Please wash only full loads of dirty clothes and set the temperature to a maximum of 40 degrees or use eco program
- Consider the length of hot showers
- Hang dry your laundry instead of using the dryer
- When boiling water, please use a kettle or saucepan with the lid on. Do not use a larger hob or pan than you need
- Please do not cover the radiator with clothes or other items
- Avoid drawing curtains in front of the radiator during daytime to allow maximum heating
- Please make sure you have the correct temperature in the fridge and freezer. A refrigerator should have a temperature of 5C degrees and a freezer -18C degrees
- Turn off the TV when not in use
- Please do not install or use any personal radiators, electric or interior heaters or other energy-intensive heat sources that cause increased usage of electricity
- Avoid opening the windows during the high degree of frost, please ventilate the room quickly when needed
- Inform Forenom in case of maintenance needed for radiators or leaking faucet or toilet furniture
Please note, that according to Forenom terms of service, Forenom may charge an extra compensation for increased consumption of e.g., water, electricity and heating that is considered beyond the normal expected household consumption.
The heat in the apartment should be set between 18C and 21C degrees but can naturally vary with the outside temperature. The recommended temperature for bedrooms is 18–20ºC and in the other rooms 20–21ºC.
Can I rent an extra radiator from Forenom?
Please do not install or use any personal radiators, electric or interior heaters or other energy-intensive heat sources that cause increased usage of electricity. If you would like to rent extra radiators from Forenom, please send an e-mail to energy@forenom.com.
In case of a power outage
We have been notified from authorities that we might experience controlled, brief power outages if the electricity consumption exceeds the electricity production. The power outage may last for up to few hours at a time and that time will not result in any significant lowering of temperature in apartments. It may be announced in advance, or it can start unexpectedly. Forenom will naturally inform guests separately if we know this will happen.
How to prepare in advance for possible electrical power cuts?
- Make sure you have updated correct guest contact information to Forenom. How to do this?
- Regularly test that your fire alarm works and inform us immediately if it’s not working.
- Reserve a battery-operated flashlight and batteries − you can also use the flashlight of your mobile phone if you have power left on your phone. It is also a good idea to reserve a charged backup battery or travel charger for charging your phone.
- Reserve a drinking water (e.g., a water canister or a large bottle of water) and a food that does not require heating.
What should I do in a case of a power outage?
- Please switch off electrical devices. It is especially important to turn off the stove, iron, coffee maker and washing machine. That way they will not start a fire when the power comes back on.
- Please avoid opening the freezer and fridge.
- If using candles, be extra careful not to cause a fire.
- Please do not use the lift. Lifts will not work during an electrical power cut. If you are stuck in a lift during a power cut, press the alarm button. You can also use your mobile phone to call for help. Do not panic, you will get help as soon as possible.
- For safety reasons, avoid entering the common areas and indoor parking facilities during a power cut.
- Please do not call the emergency number for non-urgent matters.
- Avoid using water or taking a shower. It may not be possible to flush the toilet in all homes during a power cut. Water may not necessarily be available immediately when the power returns. When water starts running again, it may be discoloured or cloudy. Run the tap until the water is clear.
We hope you find this information useful. Please note that Forenom is not liable for the possible damages or costs caused by power outages.
Do you need help or more information? Our experts are ready for you! You can find our service channels for different situations on the Customer Support page.